Anyone With RedHat Subscription?

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Does Anyone with a RedHat subscription able to give a hint as to what the solution to the following knowledgebase article is:

https://access.redhat.com/solutions/2801051

I’m having a similar issue with an SFP on a CentOS host, and am searching for a way to view Optical RX/TX Power on the SFP.

From the switch side, I’m not seeing any RX Power from the CentOS host.

Thanks in advance

Giles

6 thoughts on - Anyone With RedHat Subscription?

  • This is kinda of why it makes sense to purchase at least one license.

    I would start with a loop back test on both ends. Dirty ports happen.

    Did you grab the most recent version of ethtool and build it?

  • Their “resolution” is: Update to RHEL 7 to get the more recent ethtool output format.

    You should be able to build a newer ethtool from source (or depending on your NIC manufacturer, they may supply a tool with more recent features. Solarflare, for example, provides ‘sfctool’, basically new ethtool features for old kernels).

    Thanks,

    Scott


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  • OK, so this is a third party product that is built on CentOS/RHEL, the product provider does not allow us to install/modify stuff. So we’re stuck with the tools on the system and cannot make/build modifications on it, so in fact we have no CentOS nor RedHat in this environment, so I
    was just curious to hear upstream’s view on what a possible solution might be.

    We have a plan to do many things as part of the diagnosis, but I’m currently performing an information gathering exercise to discern the other of our future steps.

    I have received an answer to my query that the optical RX/TX
    inforrmation is only available on RHEL 7 and not on RHEL 6. We will therefore look to boot this host into diagnostic mode for further troubleshooting.

  • I was a bit economical with the situation in full in my original post.

    This system is using third-party repo’s, i.e. neither CentOS / RedHat, although it is clearly based on CentOS. The repo’s do not have any development tool-chains, so we would have to put together another system, build ethtool on that, create an rpm and then invalidate the third-parties warranty by installing it on the production system.

    I think we’ll just boot into diagnostic mode and see what we can discern from there.

  • You only need a Red Hat account, not subscription. I can read it after logging in my Red Hat account, and I have no subscription of any product.

    With a free Red Hat account you can also get free RHEL for development purposes (do read the terms).

  • Red Hat does now offer free developer subscriptions which includes access to the Red hat Customer Portal. You officially need a business or enterprise email address, which I verified when they rejected my personal gmail address the first time. It recommended that I change it to a business or enterprise one, but instead I just used a gmail supported + alias (
    me+redhat@gmail.com ), which Red hat accepted. (
    https://gmail.googleblog.com/2008/03/2-hidden-ways-to-get-more-from-your.html )
    It’s very worthwhile to have a Red Hat Dev Subscription so you can try newer releases before they get released downstream by CentOS and others, and also to get access to otherwise hidden subscriber content.