Usb Problem On Dell Latitude 3570
Hello All,
after update to CentOS7.5 all our Latitudes 3570 – some 150- suffer usb problems. Plug and play doesn’t work any more, people need to insert usb devices – mouse, keyboard, eidreader – first and then boot in order to use them.
dmesg | tail -n15 gives these EM:
[ 25.164396] usb 1-8: device descriptor read/64, error -110
[ 25.418387] usb 1-8: new full-speed USB device number 6 using xhci_hcd
[ 30.571460] usb 1-8: device descriptor read/64, error -110
[ 53.084387] xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command
[ 53.084435] xhci_hcd 0000:00:14.0: Timeout while waiting for stop endpoint command
[ 53.285343] usb 1-8: device not accepting address 7, error -62
[ 58.300369] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300384] xhci_hcd 0000:00:14.0: Command completion event does not match command
[ 58.300394] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300401] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300408] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300415] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300421] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300428] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300435] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300441] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
[ 58.300448] xhci_hcd 0000:00:14.0: ERROR mismatched command completion event
Googling this is see some posts with similar problems, but none on CentOS7 and none resolved. I suppose this is some driver-shift-update in CentOS7.5. We are running MATE desktop, if that could be an issue….
Many thanks for any advise.
Greetings, J.
3 thoughts on - Usb Problem On Dell Latitude 3570
Interesting. I get the following errors from my external monitor plugged into a USB C port on a Dell XPS 9360. This is under Ubuntu
18.04, kernel 4.15.0-23-generic. When I unplug and replug the USB C
cable, the error goes away, but I don’t believe it is a cable or connector problem. Most of the time the external monitor works even with these errors, but occasionally I have to reboot to get it to work.
Biggest problem is it takes a long time to boot when it gets these errors.
Jul 1 07:15:06 pygeum kernel: [ 10.844445] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 26.460443] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 26.696308] usb 3-1: new full-speed USB device number 3 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 31.836441] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 47.452351] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 47.560390] usb usb3-port1: attempt power cycle Jul 1 07:15:06 pygeum kernel: [ 48.212366] usb 3-1: new full-speed USB device number 4 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 53.468442] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 58.844448] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 59.052359] usb 3-1: device not accepting address 4, error -62
Jul 1 07:15:06 pygeum kernel: [ 59.180277] usb 3-1: new full-speed USB device number 5 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 64.220453] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 69.596378] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 69.804359] usb 3-1: device not accepting address 5, error -62
Jul 1 07:15:06 pygeum kernel: [ 69.805459] usb usb3-port1: unable to enumerate USB device
Nataraj
—– Oorspronkelijk bericht —–
Van: “Nataraj”
Aan: “CentOS mailing list”
Verzonden: Maandag 2 juli 2018 23:21:39
Interesting. I get the following errors from my external monitor plugged into a USB C port on a Dell XPS 9360. This is under Ubuntu
18.04, kernel 4.15.0-23-generic. When I unplug and replug the USB C
cable, the error goes away, but I don’t believe it is a cable or connector problem. Most of the time the external monitor works even with these errors, but occasionally I have to reboot to get it to work.
Biggest problem is it takes a long time to boot when it gets these errors.
Jul 1 07:15:06 pygeum kernel: [ 10.844445] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 26.460443] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 26.696308] usb 3-1: new full-speed USB device number 3 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 31.836441] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 47.452351] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 47.560390] usb usb3-port1: attempt power cycle Jul 1 07:15:06 pygeum kernel: [ 48.212366] usb 3-1: new full-speed USB device number 4 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 53.468442] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 58.844448] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 59.052359] usb 3-1: device not accepting address 4, error -62
Jul 1 07:15:06 pygeum kernel: [ 59.180277] usb 3-1: new full-speed USB device number 5 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 64.220453] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 69.596378] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 69.804359] usb 3-1: device not accepting address 5, error -62
Jul 1 07:15:06 pygeum kernel: [ 69.805459] usb usb3-port1: unable to enumerate USB device
Nataraj
Nataraj,
maybe it’s the same issue…. Anyway, this seems to be solved in CentOSplus kernel.
I have to say people, since CentOS7.4 it’s hasn’t been an easy ride for CentOS desktop use.
greetings, J.
—– Oorspronkelijk bericht —–
Van: “johan vermeulen7”
Aan: “CentOS mailing list”
Verzonden: Dinsdag 3 juli 2018 12:57:07
Interesting. I get the following errors from my external monitor plugged into a USB C port on a Dell XPS 9360. This is under Ubuntu
18.04, kernel 4.15.0-23-generic. When I unplug and replug the USB C
cable, the error goes away, but I don’t believe it is a cable or connector problem. Most of the time the external monitor works even with these errors, but occasionally I have to reboot to get it to work.
Biggest problem is it takes a long time to boot when it gets these errors.
Jul 1 07:15:06 pygeum kernel: [ 10.844445] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 26.460443] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 26.696308] usb 3-1: new full-speed USB device number 3 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 31.836441] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 47.452351] usb 3-1: device descriptor read/64, error -110
Jul 1 07:15:06 pygeum kernel: [ 47.560390] usb usb3-port1: attempt power cycle Jul 1 07:15:06 pygeum kernel: [ 48.212366] usb 3-1: new full-speed USB device number 4 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 53.468442] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 58.844448] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 59.052359] usb 3-1: device not accepting address 4, error -62
Jul 1 07:15:06 pygeum kernel: [ 59.180277] usb 3-1: new full-speed USB device number 5 using xhci_hcd Jul 1 07:15:06 pygeum kernel: [ 64.220453] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 69.596378] xhci_hcd 0000:39:00.0:
Timeout while waiting for setup device command Jul 1 07:15:06 pygeum kernel: [ 69.804359] usb 3-1: device not accepting address 5, error -62
Jul 1 07:15:06 pygeum kernel: [ 69.805459] usb usb3-port1: unable to enumerate USB device
Nataraj
Nataraj,
maybe it’s the same issue…. Anyway, this seems to be solved in CentOSplus kernel.
I have to say people, since CentOS7.4 it’s hasn’t been an easy ride for CentOS desktop use.
greetings, J.
Hello,
this also seems solved in the latest “regular” kernel kernel-3.10.0-862.6.3.el7.x86_64. Thanks to whoever took care of that.
grts, J.